Behold our FAQ

Now that’s a frequent one all right, ain’t it? Your answer to this should manage customer expectations. Just like a good checkout flow should. Tell them the truth:

• US shipping will take between 3 to 5 business days.
• International shipping will take between 5 and 10 business days.
• Mars shipping will be automatically redirected to Elon Musk’s Twitter account.

It happens. Even the most beautiful of plants will disappoint someone. Again, tell it like it is:

• All discounted items sales are final.
• If you’d like another version of your item, please use the return label. Instructions are printed on its back.
• If your item is damaged or not functioning correctly, email us at info@planty.com, and we’ll refund you + send you a new one ASAP!

ABSOLUTELY!!!! We pride ourselves on supporting all beaders of all levels.