Behold our FAQ

All right, friends. Let’s do this. This section will cover basic, frequently asked questions for e-commerce merchants.

How long does shipping take?

Now that’s a frequent one all right, ain’t it? Your answer to this should manage customer expectations. Just like a good checkout flow should. Tell them the truth:

  • US shipping will take between 3 to 5 business days.
  • International shipping will take between 5 and 10 business days.
  • Mars shipping will be automatically redirected to Elon Musk’s Twitter account.

How do refunds and returns work?

It happens. Even the most beautiful of plants will disappoint someone. Again, tell it like it is:

  • All discounted items sales are final.
  • If you’d like another version of your item, please use the return label. Instructions are printed on its back.
  • If your item is damaged or not functioning correctly, email us at, and we’ll refund you + send you a new one ASAP!

Can I just order 1 bead?

ABSOLUTELY!!!! We pride ourselves on supporting all beaders of all levels.

Have any questions?
Contact us.

5151 E Broadway Blvd #1600


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